Privacy Policy

This privacy policy sets out how Meticulous Talent Quest uses and protects any information that you give when you use this website and services.

Meticulous Talent Quest is committed to ensuring that your privacy is protected, and our website complies with the principles of the Data Protection Act 1998 and is in line with the GDPR as at The Data Protection Act 2018. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

Meticulous Talent Quest may change this policy from time to time and update this page to keep in line with any government or legal changes, as well as company policies. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from May 2024.

As we are a recruitment company, this means that in order to help individuals such as clients or candidates, we will need to obtain certain types of information to aid in your job search.

What we collect
We collect the personal data of the following types of people in order to undertake our core business.

Prospective and placed candidates
Prospective and live client contacts
Supplier contacts to support our services
Employees and Consultants
We may collect the following information:

Name and address
Current job title, salary, earnings and benefits
Contact information including email addresses and telephone numbers
Demographic information such as postcode, preferences and interests
Compliance documentation and references
Other information relevant to customer surveys and/or As we are not an agency or umbrella company, it is very unlikely that we will need to obtain payment information such as bank details from individuals, however on rare occasion this may happen if we need to act as an intermediary between the client and candidate.

Why we collect information
We use information held about you in the following ways

To provide you with information, products and services that you may request form us or we think will be of interest to you because it is relevant to your career or to your organisation.
The core service we offer to our candidates and clients is the introduction of candidates to our clients for the purposes of temporary or permanent engagement. However our service expands to supporting individuals throughout their career and to supporting businesses' resourcing needs and strategies.

Our legal basis for the processing of data is our Legitimate Business Interests, described in more detail below. We will in some instances rely on consent for particular use of your data and you will be asked for your express consent, if legally required. Examples of when consent may be the lawful basis for processing include permission to introduce a candidate to a client.

Our Legitimate Business Interests
Our legitimate interests in collecting and retaining your personal data is described below

As a recruitment business we introduce candidates to clients for employment. The exchange of personal data of our candidates and our client contacts is a fundamental, essential part of this process.
In order to support our candidates career aspirations and our clients resourcing needs we require a database of candidate and client personal data containing historical information as well as current resourcing requirements. To maintain, expand and develop our business we need to record the personal data of prospective candidates and client contacts.

How we may share your Data
We may use and disclose personal information about you for the purpose of assisting you in your job search. We may disclose personal information to potential employers, nominated referees; any person or body we are required to disclose to by law; to past educational organisations to verify qualifications and to competent organisations that conduct background and/or criminal record checks (so long as such organisation undertakes to comply with privacy laws and keeps all supplied information, confidential). In addition, we require your data to for the following reasons:

Internal record keeping
Use of our website and CRM
To notify you about changes to our service
We may periodically send emails about new information which we think you may find interesting using the email address which you have provided From time to time, we may also use your information to contact you for market research We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Where we store and process your personal data
We keep your information on our electronic database. We access this database daily for our day to day business activities from a secure platform which is password protected and has strict user restrictions.

All information you provide to us is stored on our electronic database. Unfortunately the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.

As an environmentally conscious business, we try to limit any printed materials especially any that contains personal information. In the event that we do have any printed personal information e.g. a CV, it is company policy that documents are not left on desks and are locked away each evening. We shred all confidential paperwork on a daily and weekly basis.

Senior management oversees ensuring that data records are kept confidential and secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect verbally and electronically and all of our employees are aware of this through our company policies and their contracts of employment.